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Position Description

Salary Range: $27.26 - $44.61

Starting salary will generally start at the lower end of the salary range, DOQ

Opening Date: November 07, 2024

Closing Date: Open until filled, first review November 21, 2024, weekly thereafter

Interested candidates must complete and submit a Riverdale City application and current resume online at https://riverdale-city.ninjagig.com/

GENERAL PURPOSE

Performs a variety of technical and skilled tasks in the areas of social/digital media and IT.

SUPERVISION RECEIVED

Works under the general supervision of the Business Administrator.

SUPERVISION EXERCISED

None.

ESSENTIAL FUNCTIONS

Maintains and develops social/digital media, website, and other print and digital media sources of the city.

Gathers and prepares information for publishing of city newsletter and prepares other special publications.

Acts as city liaison for publication and notice of special projects impacting the public within city boundaries (construction/road closure, public utilities).

Performs first-level identification, prioritization, and resolution of end user technical support requests.

Assists with installation of new hardware and software systems.

Maintain, troubleshoot and correct problems on various designated programs.

Provides training to end users relating to information technology and software.

Assists with the daily system operations.

Regular and predictable attendance

Other duties as assigned.

MINIMUM QUALIFICATION

1. Education and Experience

A. Graduation from college with an associated degree in computer science, information technology, information systems or other related field;

B. Two to three years of experience related to the essential functions.

C. A+ certification required, preference for Certified Network Engineer (CNE) and/or Microsoft Certified System Engineer (MCSE).

D. Or an equivalent combination of education and experience.

2. Knowledge, Skills and Abilities:

Thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. Troubleshooting, problem solving and attention to detail skills are necessary to quickly identify issues and implement solutions without overlooking minor details and causes. An understanding of cybersecurity principles and practices to protect data and IT infrastructure are necessary.

Ability to prioritize tasks and manage multiple issues/assignments at once is essential for success in this position. Effective written communication skills are necessary to convey concise social/digit media content.

3. Special Qualifications:

Must pass a background investigation.

Must be able to move objects weighing up to 50 lbs.

Must possess a valid driver’s license.

4. Work Environment:

Tasks require a variety of physical activities, generally involving muscular strain, such as walking, standing, stooping, sitting, reaching, etc. Talking, hearing and seeing are essential to the performance of the job. Common eye, hand, and finger dexterity required. Mental application utilizes memory for details, verbal instructions, and discriminating thinking. Frequent local travel is required in normal course of job performance. Occasionally exposed to electrical hazards. Strength of arms, hands, legs, and back required in the performance of essential functions.

FLSA AND AT-WILL STATUS

This position is non-appointed and is entitled to protections of Utah Code 10-3-1105. As such, the IT and Digital Media Technician shall be entitled to due process appeal authority as set forth in Utah Code 10-3-1106.

The IT and Digital Media Technician position is a non-exempt position under the Fair Labor Standards Act.

This job description describes the general nature, and type of work performed by the employee(s) assigned to this job. The duties listed are not intended to be an exhaustive list of all responsibilities, demands, and skills required of the position. The job description is not intended to and does not imply or create an employment, compensation, or contract right to any person or persons. The City reserves the right to add, delete, or modify any and/or all provisions of this job description at any time.

Veteran's Preference Points: Applicants MUST submit a copy of their DD-214 with their application and before the closing date in order to receive veteran's points. This is for initial appointments only.

Riverdale City is an Equal Opportunity Employer. All applicants

selected for employment with the city shall be required to take a

drug and alcohol test with negative results and a background check

as a pre-condition of employment.